Start Date : 28 July ,2025
End Date : 1 Aug ,2025
Duration : 5 Days
Overview:
Emergency response situations in industry are fast moving, often dangerous and can be chaotic. The range of potential incidents and emergencies which could affect, disrupt, or stress production are increasing. If managed correctly then not all these incidents will be critical or could be classed as a crisis, but those which result in significant losses, or put increased demand on the organisation will have serious consequences for the company, the company’s stakeholders, the country and the reputation of all those involved in the response. This course will teach you that meeting the commitment involves more than just being fully prepared.
Course Objectives:
At the end of this course, participant will be able to:
Understand the attributes between Incidents, Emergencies and Crisis in the industry
Develop methods on how to avoid unnecessary escalation & how to design command & control response to each scenario
Learn how to enhance on-scene leadership capabilities and techniques
Apply best practice in organizing Emergency Communications Centre (ECC), Emergency Response (ERT) and Crisis Management Teams (CMT) to their best advantage
Course Content:
1- Increase your ability to evaluate, mitigate and respond to industry challenges
Evaluate and mitigate each of the risks facing the oil and gas industry
Incidents, Emergencies, Crises - how to organise your teams for each scenario
Cross border Political influences, cyber hacking and War
Checklists, the essentials of Crisis Management and Leadership behaviours
Emergency Plans – levels of planning and weaknesses to be avoided
Program evaluation concept – Internal and External Audits
2- Crisis Communications & Incident On-Scene Command
Emergency Communication Centre (ECC) configuration, Information Flow & how to avoid common mistakes
Team roles and responsibilities, extract the best from your team
Manage the on-site potential ‘’smouldering’’ Issue before it becomes a Crisis
Incident Commander and On-scene management. All the essential elements for success
Investigate the importance of ‘’The Golden Hour’’, what has to be achieved in that first 60 minutes
3- Business Continuity Management (BCM) and Incident Command Systems (ICS)
How does BCM fit into Oil & Gas Crisis Management
Plans and Business Impact Analysis, formats, examples and templates
Case Study and BCM Exercise
Critical elements of corporate Command and Control
Review of International Incident Command Systems
International Standards for BCM, ICS, Spills, Crisis / Environmental Planning / Response
4- Media and Reputation Management
Strategies to communicate with all stakeholders at all levels - Government, Public, Media, Staff
Case Study. Managing the media response.
Tools to manage social media (blogs, twitter, face book) so you are always one step ahead
Protect your reputation and brand with your stakeholders
Media management template handout lists - Do’s and Don’ts for Conferences and TV Interviews
Syndicate Exercise
5- Crisis Management Plan Testing, Training and Exercise Simulations and potential problems
The safety policy and procedures were in place
Benefits of exercising and selecting the right type of exercise for the asset/scenario
What functions need to be tested, what will the outcomes be for the participants and You
Conducting Post-Incident/Exercise debriefings with checklists
Evaluations, key recommendations and follow-up, when, how and in what format
Psychological and potential problems for you and your team after a traumatic experience
Targeted Audience:
The advanced nature of this course will prove beneficial to the Oil & Gas industry particularly those with responsibility for either planning for or responding to incidents, emergencies and crises across the complete management spectrum.
Line Managers and Supervisors and other professionals wishing to appraise their comprehension of Emergency Response
Fire, Safety and Security Professionals
Operation, Asset and Facility Professionals
Risk, Marketing and Insurance Professionals
Designated Incident, Emergency and Crisis Response Professionals
